Legal / Privacy

Privacy Policy

Effective August 20, 2026

Wondora Brands respects your privacy. This policy explains how we collect, use, disclose, and retain information when you visit our website, contact us, call our AI receptionist, or book a consultation.

Information we collect

Depending on how you interact with us, we may collect:

contact information, such as your name, phone number, and email address;
call information, including call identifiers, timestamps, recordings or transcripts when enabled, the reason for your call, and messages you leave;
consultation information, including requested and confirmed appointment dates and times;
your choice to receive or decline a transactional SMS booking confirmation and evidence of that choice; and
basic technical information generated when you visit our website, such as browser or device information and security logs.

How we use information

We use information to respond to inquiries, schedule and manage consultations, provide requested booking confirmations, maintain reliable communications, prevent misuse, troubleshoot our services, keep appropriate business records, and comply with applicable obligations.

SMS communications

If you expressly agree during a phone call, Wondora Brands may send a transactional SMS confirming a consultation you successfully booked. These messages are not promotional. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms & Conditions for program details.

Mobile information commitment. We do not sell mobile phone numbers or SMS consent information. We do not share mobile phone numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

Service providers

We may use service providers to operate our website, phone system, appointment calendar, workflow automation, communications, hosting, security, and related business systems. These providers may process information only as needed to provide services to Wondora Brands or as required by law. This operational sharing does not permit third parties to use your mobile information for their own marketing.

Information disclosure

We may disclose information when reasonably necessary to operate requested services, protect rights or security, investigate misuse, comply with law or legal process, or complete a business transaction subject to appropriate safeguards. We do not represent that information will never be disclosed when disclosure is legally required.

Retention and security

We retain information for as long as reasonably needed for the purposes described above, including appointment administration, consent records, dispute resolution, security, and legal or accounting requirements. Retention periods vary by record type. We then delete or anonymize information when reasonably practicable. We use reasonable administrative and technical safeguards, but no system can guarantee absolute security.

Your choices

You may decline an SMS confirmation during the call. You may also reply STOP to an SMS to opt out of further messages from that program or reply HELP for assistance. To ask about your information or request a correction or deletion where applicable, contact us using the method below.

Children’s privacy

Our consultation services are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children under 13 through this service.

Changes to this policy

We may update this policy to reflect changes in our practices or obligations. The effective date above shows when this version became effective.

Contact

For privacy or SMS questions, call Wondora Brands at 731-444-0915.